Repair and maintenance is available at ZEROO TIME. Please contact us by e-mail.

The warranty card can be found in the box. It may also be printed on the box along with the user's manual. Please keep it in a safe place and do not lose it. If the warranty card is lost, we may not be able to provide warranty repair.

For quartz models, please try replacing the battery. The battery type is indicated in the instruction manual. For mechanical watches, ZEROO TIME offers repair and maintenance services. Please contact us by e-mail.

Yes, it is possible. If the belt is 21mm wide and fixed with a spring rod, it can be replaced. Genuine belts can be purchased at ZEROO TIME.

When the mainspring is fully wound, it will last about 70 hours. However, please be careful not to over-wind the watch, as this will adversely affect the delicate movement and cause it to malfunction. We recommend that you only wind your watch about 10 times before use.

Due to the elaborate nature of the watch, please be careful not to subject the watch to strong vibrations or other movements (such as sports) that could cause strong shocks. Also, please keep it in a place where it will not be exposed to magnetism, moisture, or UV rays.

If your watch's windshield or case gets dirty, wipe it off gently with a soft cloth like an eyeglass cloth. For the strap, you can care for it as any leather product.

We will take care of maintenance and repair. First, please contact us via message. We will ask you about the condition of the product and provide you with detailed information individually.
※We also offer overhaul services.

Yes, it is possible. However, due to the concave shape of the mounting port, we recommend using a genuine product. We have set up a return option for this project, so please take this opportunity to consider it. It will also be available for purchase on our website at a later date.

Please turn the crown from time to time, as the crown may harden due to leaving dirt and other factors. Please pay attention to magnetism, static electricity, and shock.

Yes, it is possible. If the belt is 21mm wide and fixed with a spring rod, it can be replaced. Genuine belts can be purchased at ZEROO TIME.

Please turn the crown from time to time, as the crown may harden due to leaving dirt and other factors. Please pay attention to magnetism, static electricity, and shock.

Yes, it is possible. If the belt is 20mm wide and fixed with a spring rod, it can be replaced. Genuine belts can be purchased at ZEROO TIME.

Please turn the crown from time to time, as the crown may harden due to leaving dirt and other factors. Please pay attention to magnetism, static electricity, and shock.